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Cancellation/Rescheduling Policy 

Important Information, please read thoroughly.....

Healing Space is committed to providing all of our clients with exceptional care. When a client cancels without giving enough notice, they can prevent another from being seen or this can sometimes mean a group session becomes unviable. 

Once you have booked & paid for a session we will be expecting you to attend; this also creates safe holding space for you ... sometimes when we begin to release our personality can start to find reasons to avoid, so commitment allows the deeper part of you, that wishes for healing, to feel safe and continue with the process.

Missed sessions or any private appointment changed, altered, moved or cancelled for any reason with less than two working days’ notice will be charged the full fee.

We wish to make our policy as clear as possible because it can be upsetting when people miss or need to change an appointment, often because of genuine and stressful reasons. We have this policy to protect practitioners who do not get paid when a session appointment is not kept and who can be liable for a room hire fee should insufficient notice of cancellation be given. Should ill health or misfortune affect your ability to attend we hope you will graciously accept our policy as it helps to ensure continuity for all.

If you need to change or cancel a private one to one session please contact  your practitioner directly. 

If you need to change or cancel a group session there are 3 easy ways:

- via the Mindbody App, 

-  via your class registration e-mail 

- go into your Mindbody account on line via the website you booked with. 

 We ask that you do this by 2:00 p.m. two working days prior to your scheduled appointment. So for example to cancel a Monday appointment, please call by 2 p.m. on Thursday, to cancel a Friday appointment, please notify us by 2pm on Wednesday. If prior notification is not given, you will be charged for the missed appointment.

Thank you for your understanding.

Contact  Deborah