Cancellation/Rescheduling Policy 

Important Information for the safe holding of clients and practitioners, please read thoroughly.....

Healing Space is committed to providing all of our clients with exceptional care. When a client cancels without giving enough notice, they can prevent another from being seen or this can sometimes mean a group session becomes unviable. 

Once you have booked a session (e-mail or text message or verbal message saying you are coming) we will be expecting you to attend; this also creates safe holding space for you ... sometimes when we begin to release our personality can start to find reasons to avoid, so commitment allows the deeper part of you, that wishes for healing, to feel safe and continue with the process.

Missed sessions/workshop or any private appointment changed, altered, moved or cancelled for any reason with less than two working days’ notice will be charged the full fee.  Courses have fixed dates which are not exchangeable unless by agreement prior to booking course. 

We wish to make our policy as clear as possible because it can be upsetting when people miss or need to change an appointment, often because of genuine and stressful reasons. We have this policy to protect practitioners who do not get paid when a session appointment is not kept and who can be liable for a room hire fee should insufficient notice of cancellation be given. Should ill health or misfortune affect your ability to attend we hope you will graciously accept our policy as it helps to ensure continuity for all.

If you need to change or cancel a 1:1 or group session

please contact Deborah 

 We ask that you do this by 2:00 p.m. two working days prior to your scheduled appointment. So for example to cancel/change a Monday appointment, please call by 2 p.m. on Thursday, to cancel/change a Wednesday appointment, please notify Deborah by 2pm on Monday. If prior notification is not given, you will be charged for the missed appointment.  If you were intending to bring cash to the session it would be much appreciated if you could pay for your session without being chased; you can do so here

Please note that courses have fixed dates and those are not exchangeable; any missed sessions are at client's own cost.

Thank you for your understanding.

Contact  Deborah